I just wanted to let you know that the new cardigan arrived this morning and he is delighted with it!! I think you have a new convert to this brand. It fits like a glove and he loves the design and quality. I can't thank you enough for taking the time to exchange it so quickly. Please do put us on your mailing list as I feel he might have some more gaps in his wardrobe in the future! Best wishes and thanks again.
Mary F
Today I have received my Orca Bay mens boots. Great service, great fit, great price, happy days. Thank you.
Colin M
A huge thank you for getting my latest order to me so speedily. You really have gone above and beyond with my recent orders. Your customer service is second to none. I look forward to placing more orders in the future.
Rachel B
Great...Thank you very much for such amazing customer service on a Sunday!...All arrived and is brilliant! Thank you very much indeed!
Stephanie
The shoes arrived promptly and fit perfectly! You can't really get better than that. Secondly, I would like to thank you so much for helping me sort the order out. It was and is very much appreciated. You have a wonderful business and I will be shopping again as soon as my wife lets me!
Andrew D
Wonderful service thank you. I am delighted with my first Orca Bay shoes they are lovely and fit beautifully . Take care and thank you.
Mary-Anne B
I have felt it necessary to put pen to paper (finger to tablet!!)...May I thank you for your kind & patient dealings with this order, I have received the jumper today & am extremely happy with my purchase & my dealings with yourself. Excellent service, excellent product, one very happy customer, many thanks
Joe T
Returned from holiday yesterday, shoes arrived today. Happy customer, Thank you.
Alan
I am now the proud owner of these boots. They are the best walking boots I have ever owned. Thank you for the prompt delivery. What a service. I am going out on a second dog walk today with my beautiful black lab Otis just to test drive them and show off to my fellow dog walking friends (socially distanced of course)...I know these boots are going to go on and on and on! Many thanks once again.
For the lucky few an adventure can be climbing a famous mountain, crossing an ocean single handed, skiing an untouched slope or reaching a new limit for mankind through speed, distance or endurance. But what, I ask, does adventure mean for you?
I've been helping customers with their footwear for over 15 years and, although many people are happy and confident asking for what they want, a number of questions and issues come up every year.
Helen Ashton has been involved in sport for most of her working life especially enjoying her time as Press Officer & PR Manager at Bath Rugby. She is now working for Find Your Activity a web-based platform engaging communities in activities. Helen walks every day and over the last year has had the opportunity to try and test many of our products. Here Helen shares her thoughts on walking and the kit
