The shoes arrived promptly and fit perfectly!
You can't really get better than that.
Secondly, I would like to thank you so much for helping me sort the order out. It was and is very much appreciated.
You have a wonderful business and I will be shopping again as soon as my wife lets me!

Andrew D

Wonderful service thank you.
I am delighted with my first Orca Bay shoes they are lovely and fit beautifully .
Take care and thank you.

Mary-Anne B

I have felt it necessary to put pen to paper (finger to tablet!!)...May I thank you for your kind & patient dealings with this order, I have received the jumper today & am extremely happy with my purchase & my dealings with yourself.   Excellent service, excellent product, one very happy customer, many thanks

Joe T

Received the replacement jacket, brill thanks. Just wanted to say how pleased I was with the service - really excellent the speed in which it was replaced and also the comms from yourself, well done :) 

Gordon M

I am now the proud owner of these boots. They are the best walking boots I have ever owned. Thank you for the prompt delivery. What a service. I am going out on a second dog walk today with my beautiful black lab Otis just to test drive them and show off to my fellow dog walking friends (socially distanced of course)...I know these boots are going to go on and on and on! Many thanks once again.

Ruth P

Thank you! I purchased my order for my wife's Xmas presents. First time customer, but will be a repeat customer as quality of goods, sizing and colours are excellent.

Paul H

I thought that you would like to know that the service I have received has been excellent. The additional advice, the easy navigation on the website and the swift receipt of goods. The Stag-beetle boots are fabulous. A perfect fit, light and so individual - I know I will receive an enormous amount of pleasure from them, especially as snow is forecast...!

Fiona TS

Thank you for being so speedy with our order. Husband loves his t-shirt and Zip - it is the colour we wanted and it looks super on. I love my beanies... Anyway, thanks for all your help and the very fast service.

Susan W (2)

Your customer service is excellent - The replacement shoes arrived earlier today. There is little to add other than to repeat how good your customer service has been - and, if service is the only criteria for business success, then you will surely join the FTSE soon!

Peter M

Blog posts

How To Try On Shoes: Facts, Myths And Tips

How To Try On Shoes: Facts, Myths And Tips

I've been helping customers with their footwear for over 15 years and, although many people are happy and confident asking for what they want, a number of questions and issues come up every year.

To avoid these simple mistakes, I'd like to share my experience...There might be something that you hadn't thought of...

Too Early For Shorts? - Never!

Too Early For Shorts? - Never!

As a man I tend to pull out the trusty shorts each year which have been used for gardening, washing the car or fixing the bike....Rocking shorts early in the year does take some doing as we are not all ‘posties’. It does however pay dividends when you get the pins out early as a little bit of early colour takes off the glare of the winter whites.
A Walk on the Wild Side

A Walk on the Wild Side

Helen Ashton has been involved in sport for most of her working life especially enjoying her time as Press Officer & PR Manager at Bath Rugby. She is now working for Find Your Activity a web-based platform engaging communities in activities. Helen walks every day and over the last year has had the opportunity to try and test many of our products. Here Helen shares her thoughts on walking and the kit